Privacy Statement

1. Introduction

Blissful Place Cleaning service provider ("Blissful Place," "we," "us," or "our") is dedicated to safeguarding the confidentiality and integrity of personal information supplied by our clients (customers) and subcontractors or cleaners. Regular cleaners and subcontractors are referred to as "cleaners." The way we gather, utilise, divulge, and safeguard personal information in adherence to the Australian Privacy Principles (APPs) and other relevant privacy legislation is delineated in this Privacy Policy. 

2. Acquisition of Individual Data

2.1 Cleaners:

- Personal information that may be gathered from applicants for subcontractor status with Blissful Place includes but is not limited to the following: name, address, contact information, qualifications, work experience, and pertinent certifications.
- In addition, sensitive information may be gathered through working with minors or criminal record checks, if mandated by law or as an integral component of our screening procedure.
- Through direct collection from individuals or through third-party channels (e.g., online employment platforms or recruitment agencies), personal information is gathered.


2.2 Clients:

- Personal information may be gathered from clients who retain Blissful Place for cleaning services. This may include information such as the client's name, address, contact details, payment information, and specifics regarding their cleaning preferences or needs.
- Personal information is gathered directly from clients during the sign-up procedure.

3. Application of Personal Data

3.1 Cleaners:

- The utilisation of personal information obtained from subcontractors is limited to employment, recruitment, and relationship management.
- These duties encompass evaluating applicants' qualifications for employment, coordinating tasks, receiving payments, delivering training, and liaising with subcontractors regarding tasks associated with the project.
- In accordance with legal obligations, such as tax reporting or occupational health and safety standards, personal information may also be utilised.

3.2 Clients:

- The collection of personal information from clients is utilised in the course of operating client accounts and delivering cleaning services.
- This entails the coordination of appointment schedules, client communication regarding cleaning needs, payment processing, and handling of inquiries or complaints.
- Personal information can additionally be utilised for marketing objectives, including the distribution of promotional offers and new letters.

4. Disclosure of Individual Data

4.1 Cleaner:

- As required by law or for compliance purposes, the personal information of subcontractors may be disclosed to third parties, including recruitment agencies, background screening providers, or government authorities.
- For operational purposes, personal information may also be disclosed to other employees or contractors of Blissful Place on a need-to-know basis.

4.2 Clients:

- To provide janitorial services or manage client accounts, third parties, including payment processors, IT service providers, and subcontractors, may be granted access to personally identifiable information of clients.

5. Protection of Individual Information

5.1 Blissful Place safeguards the security and privacy of personal information in its possession or under its control by taking reasonable precautions.

- This encompasses the enforcement of physical, technical, and administrative safeguards against unauthorised intrusion, utilisation, or revelation of personally identifiable information.
- Permission is granted solely to authorised personnel, contractors, or third-party service providers who require access in order to carry out their responsibilities.

6. Revisions to the Privacy Policy

6.1 Blissful Place retains the prerogative to modify or update this Privacy Policy without prior notice to accommodate any alterations in our procedures, regulatory obligations, or industry norms.

- Revisions to the Privacy Policy shall be noted on our website. We kindly request that individuals periodically examine the Privacy Policy for any modifications.
- By continuing to utilise our services or interact with Blissful Place after the publication of modifications to this Privacy Policy, you indicate your agreement to the revised terms.

Blissful Place is dedicated to safeguarding the confidentiality and integrity of personal data supplied by our customers and subcontractors. Under applicable privacy statutes, this Privacy Statement details our procedures regarding the collection, use, disclosure, and protection of personal information.
 
We appreciate you for selecting Blissful Place.